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Contact

We will respond to every email within 24 hours, Monday to Friday, excluding holidays. For press, sales, and other inquiries unrelated to an online order, please email us at dmcinfo@dimmak.com.

Shipping FAQ and Returns

WHERE IS MY ORDER?

All orders will be filled within 3 business days of being placed (not including weekends or holidays). 

Orders are packed and shipped in Carlsbad, CA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way. 

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we'll be happy to assist. 

RETURNS AND EXCHANGES

We honor returns and exchanges for 14 days of purchase.

Please ship to:

Dim Mak Returns
c/o Gnarlywood
3305 Tyler St.
Carlsbad, CA 92008

Please include your order number and original receipt when sending returns or exchanges. 

Clothing and Apparel:

We cannot accept returns or exchanges on clothing that has been washed or worn. 

Music and Media:

We can only accept returns of music and media items that are unopened. 

If you need to cancel or change your order, please contact us within 30 minutes of your order being placed. After that, we cannot guarantee that we will be able to honor the change. 

Please email: dmcsupport@dimmak.com with your order # and we will do our best to help you out. 

CUSTOMS AND DUTIES

Any customs or import duties that are levied on your order, and/or customs declarations and regulations required once it reaches its final country of delivery are the sole responsibility of the recipient.

Unfortunately, we have no control over the application of charges, nor the number of charges to be levied. 

International Economy and Standard Shipping - this is done in conjunction with your local postal service. Shipments are trackable until they arrive in the destination country. If you have questions about your order you should contact your local postal service. 

International Expedited Shipping - These shipments will be trackable from shipment until delivery. 

LOST OR STOLEN PACKAGES

Dim Mak Collection is not responsible for lost, stolen or damaged shipments, and any delays due to local disruptions.

Lookbook: DMC x Drew Merritt

TO CELEBRATE THE PRE-LAUNCH OF DIM MAK COLLECTION IN NORTH AMERICA, DMC AND STEVE AOKI PRESENTS THIS ART INSTALLATION BY STREET ARTIST, DREW MERRITT. THE LOS ANGELES PAINTER HAS CREATED A 44 FEET BY 15 FEET MURAL, COMPOSED OF 75 DIM MAK COLLECTION TEES HANGING ACROSS THE ENTIRE SPAN OF THE WALL. EACH SHIRT WILL BE SOLD ONLINE AND AT THE GALLERY WITH PORTIONS OF THE PROCEED GOING TO THE AOKI FOUNDATION WHICH SUPPORTS ORGANIZATIONS IN THE BRAIN SCIENCE AND RESEARCH AREAS WITH A SPECIFIC FOCUS ON REGENERATIVE MEDICINE AND BRAIN PRESERVATION. 

DREW MERRITT’S MURAL COMMUNICATES THE VISION OF DMC’S FALL 16 COLLECTION, CAPTURING THE SOUND OF OUR GENERATION AND THE STORY OF OUR STREET TRIBE. AN EMPTINESS AND FRAGILITY TWISTED IN THE EXPECTATIONS OF BEING YOUNG AND LOUD. FINDING CLARITY IN THE STATIC. RECODING SEMIOTICS, BRINGING THEM TO THE STREETS AND GIVING OUR TRIBE A UNIFORM - COMBAT READY. DAY ONE. 

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TO CELEBRATE THE PRE-LAUNCH OF DIM MAK COLLECTION IN NORTH AMERICA, DMC AND STEVE AOKI PRESENTS THIS ART INSTALLATION BY STREET ARTIST, DREW MERRITT. THE LOS ANGELES PAINTER HAS CREATED A 44 FEET BY 15 FEET MURAL, COMPOSED OF 75 DIM MAK COLLECTION TEES HANGING ACROSS THE ENTIRE SPAN OF THE WALL. EACH SHIRT WILL BE SOLD ONLINE AND AT THE GALLERY WITH PORTIONS OF THE PROCEED GOING TO THE AOKI FOUNDATION WHICH SUPPORTS ORGANIZATIONS IN THE BRAIN SCIENCE AND RESEARCH AREAS WITH A SPECIFIC FOCUS ON REGENERATIVE MEDICINE AND BRAIN PRESERVATION. 

DREW MERRITT’S MURAL COMMUNICATES THE VISION OF DMC’S FALL 16 COLLECTION, CAPTURING THE SOUND OF OUR GENERATION AND THE STORY OF OUR STREET TRIBE. AN EMPTINESS AND FRAGILITY TWISTED IN THE EXPECTATIONS OF BEING YOUNG AND LOUD. FINDING CLARITY IN THE STATIC. RECODING SEMIOTICS, BRINGING THEM TO THE STREETS AND GIVING OUR TRIBE A UNIFORM - COMBAT READY. DAY ONE.