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Contact

We will respond to every email within 24 hours, Monday to Friday, excluding holidays. For press, sales, and other inquiries unrelated to an online order, please email us at dmcinfo@dimmak.com.

Shipping FAQ and Returns

WHERE IS MY ORDER?

All orders will be filled within 3 business days of being placed (not including weekends or holidays). 

Orders are packed and shipped in Carlsbad, CA. Shipments are made via trackable service. You will receive an email with tracking information as soon as your order is headed your way. 

Please allow 1 day for tracking information to update on your order. If you are unable to track your order, please let us know and we'll be happy to assist. 

RETURNS AND EXCHANGES

We honor returns and exchanges for 14 days of purchase.

Please ship to:

Dim Mak Returns
c/o Gnarlywood
3305 Tyler St.
Carlsbad, CA 92008

Please include your order number and original receipt when sending returns or exchanges. 

Clothing and Apparel:

We cannot accept returns or exchanges on clothing that has been washed or worn. 

Music and Media:

We can only accept returns of music and media items that are unopened. 

If you need to cancel or change your order, please contact us within 30 minutes of your order being placed. After that, we cannot guarantee that we will be able to honor the change. 

Please email: dmcsupport@dimmak.com with your order # and we will do our best to help you out. 

CUSTOMS AND DUTIES

Any customs or import duties that are levied on your order, and/or customs declarations and regulations required once it reaches its final country of delivery are the sole responsibility of the recipient.

Unfortunately, we have no control over the application of charges, nor the number of charges to be levied. 

International Economy and Standard Shipping - this is done in conjunction with your local postal service. Shipments are trackable until they arrive in the destination country. If you have questions about your order you should contact your local postal service. 

International Expedited Shipping - These shipments will be trackable from shipment until delivery. 

LOST OR STOLEN PACKAGES

Dim Mak Collection is not responsible for lost, stolen or damaged shipments, and any delays due to local disruptions.

Lookbook: Collection 6

Previously only available in Japan, Dim Mak Collection presents its sixth collection called “Paradise Found” to a global audience as the brand expands into top US retailers. A designer menswear brand helmed by DJ and producer Steve Aoki, the Spring/Summer 2018 collection is inspired by Aoki’s own personal response to today’s global climate; commenting on current events, socio-political turmoil, terrorism, racism and sexism through bold patchwork, military-inspired silhouettes, and bold graphics. Patchwork and dark graphics are juxtaposed with the hopeful slogan from Francis Scott Key - “Land of the Free, Home of the Brave,” which has been emblazoned on the back of sweatshirts, tees, and jackets; signifying Aoki’s own hope that America will restore to it’s past of supporting dreamers, and those seeking refuge and a better future.

 

The Spring/Summer 2018 collection will offer a range of wardrobe essentials including re-imagined military silhouettes (Anoraks and Drop-Crotch Cargo Pants), premium Japanese denim offerings, and a popular range of playful tees and sweatshirts that feature graphics and patchwork. Already seen on some of the music industry’s most recognizable up-and-comers from Joey Badass to PARTYNEXTDOOR, “Paradise Found” is a reflection on a utopian thought and existence, welcoming everyone who seeks refuge from the turmoil both at home and abroad.  

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Previously only available in Japan, Dim Mak Collection presents its sixth collection called “Paradise Found” to a global audience as the brand expands into top US retailers. A designer menswear brand helmed by DJ and producer Steve Aoki, the Spring/Summer 2018 collection is inspired by Aoki’s own personal response to today’s global climate; commenting on current events, socio-political turmoil, terrorism, racism and sexism through bold patchwork, military-inspired silhouettes, and bold graphics. Patchwork and dark graphics are juxtaposed with the hopeful slogan from Francis Scott Key - “Land of the Free, Home of the Brave,” which has been emblazoned on the back of sweatshirts, tees, and jackets; signifying Aoki’s own hope that America will restore to it’s past of supporting dreamers, and those seeking refuge and a better future.

 

The Spring/Summer 2018 collection will offer a range of wardrobe essentials including re-imagined military silhouettes (Anoraks and Drop-Crotch Cargo Pants), premium Japanese denim offerings, and a popular range of playful tees and sweatshirts that feature graphics and patchwork. Already seen on some of the music industry’s most recognizable up-and-comers from Joey Badass to PARTYNEXTDOOR, “Paradise Found” is a reflection on a utopian thought and existence, welcoming everyone who seeks refuge from the turmoil both at home and abroad.